Help Center

Creating a short link is simple:

1. Enter your long URL in the "Target URL" field on the homepage
2. Optionally, create a custom slug for easier remembering
3. Click "Create Short Link"
4. Copy your new short link and share it anywhere!

You can create short links without an account, but having an account gives you access to advanced features like analytics, link management, custom domains, and API access.

With an account, you can access detailed analytics including click counts, geographic data, device information, referrer sources, and click-over-time charts. Visit your dashboard to view all your link statistics.

Our advanced bot detection system automatically identifies and filters out automated traffic, giving you more accurate analytics. It can detect:

• Search engine crawlers
• Social media bots
• Automated scripts and tools
• Suspicious clicking patterns

You can also create separate "bot pages" to show different content to search engines and social media crawlers.

Yes! Pro and Enterprise plans include custom domain support. You can use your own branded domain (like links.yourbrand.com) instead of our default domain. Contact our support team to set this up.

Our RESTful API allows you to integrate LinkTrap with your applications. Key features include:

• Create and manage short links programmatically
• Retrieve detailed analytics data
• Bulk operations for large datasets
• Webhook notifications

Visit our API Documentation for detailed integration guides and examples.

You can cancel your subscription anytime from your account dashboard. Your service will continue until the end of your billing period. No cancellation fees apply, and you can always reactivate your subscription later.

Yes, you can change your plan at any time. Upgrades take effect immediately, and you'll be prorated for the difference. Downgrades take effect at your next billing cycle to ensure you don't lose any paid time.

Absolutely. We take security seriously and implement industry-standard measures including HTTPS encryption, secure data storage, regular security audits, and strict access controls. Read our Privacy Policy for complete details.

We maintain 99.9% uptime with redundant servers and monitoring systems. In the rare event of downtime, your short links will be restored as quickly as possible. Enterprise customers have access to our status page and receive proactive notifications about any service issues.